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Women, Infants & Children (WIC)

WIC Policy and Procedures Manual

The WIC Policy and Procedures Manual (WPPM) contains the policies and procedures, contract management information and forms, and job aids to guide WIC local agency staff in carrying out day-to-day operations and activities.
***eWPPM policies are effective only for local agencies that have implemented WIC WISE***

CONTENTS AND INTRODUCTION

100 ADMINISTRATIVE POLICIES AND PRACTICES
200 NUTRITION ASSESSMENT AND CERTIFICATION
300 FOOD DELIVERY SYSTEM
400 NUTRITION EDUCATION
500 PARTICIPANT RIGHTS
600 BREASTFEEDING PROMOTION AND SUPPORT
700 REFERRALS, HEALTH LINKAGES AND INTEGRATION, AND OUTREACH
800 FARMER'S MARKET NUTRITION PROGRAM
900 APPENDIX
1000 CONTRACT MANAGEMENT AND JOB AIDS
 

ADMINISTRATIVE POLICIES AND PRACTICES

100: PROGRAM ADMINISTRATION PLANNING REQUIREMENTS

110: PROGRAM COMPLIANCE MONITORING

120: PROGRAM COMPLIANCE MONITORING

130: LOCAL AGENCY STAFF REQUIREMENTS

140: PROGRAM INTEGRITY

150: PROGRAM INTEGRITY

160: LOCAL AGENCY REQUIREMENTS

170: LOCAL AGENCY REQUIREMENTS

190: LOCAL AGENCY STAFFING REQUIREMENTS

NUTRITION ASSESSMENT AND CERTIFICATION

200-210: ELIGIBILITY REQUIREMENTS

210-09 Overview- Nutrition Assessment Requirement for All Categories (PDF) | eWPPM: 210-09 Complete Nutritional Risk Assessment for all Categories (PDF)

210-10 Determining Anthropometric Nutrition Need for All Categories (PDF) | eWPPM: 210-10 Determining Nutritional Risk Assessment - Anthropometric (PDF)

210-13 Determining Dietary Nutrition Need for All Categories (PDF) | eWPPM: 210-13 Determining Nutritional Risk Assessment - Dietary (PDF)

230: FACTORS AFFECTING ELIGIBILITY

240: CERTIFICATION PERIODS

250: TRANSFERS

260: CERTIFICATION REQUIREMENTS: SERVICES / INFORMATION PROVIDED BY THE LOCAL AGENCY AT TIME OF CERTIFICATION

270: SPECIFIC REQUIREMENTS FOR FIRST TIME AND SUBSEQUENT CERTIFICATION

280: INELIGIBILITY / DISQUALIFICATION

290: DESIGNATED RECIPIENTS OF FOOD INSTRUMENTS

FOOD DELIVERY SYSTEM

320: OVERVIEW / CHECKSTOCK RECEIPT AND DISTRIBUTION

320-10 Food Delivery System (PDF)

320-20 Authorized Foods (PDF)

320-30 Food Prescriptions (PDF)

320-40 Food Package Tailoring (PDF)

320-50 Participant Education for Food Instrument Use (PDF)

330: FOOD INSTRUMENT RECEIPT AND DISTRIBUTION

330-10 Single / Double / Triple Food Instrument Issuance (PDF)

340: CHECKSTOCK RECEIPT AND DISTRIBUTION

340-10 Verification of Checkstock Shipment (PDF)

350: CHECKSTOCK / FOOD INSTRUMENTS

350-10 Food Instrument Security and Integrity of the Distribution Process (PDF)

350-20 Lost / Stolen Checkstock from Local Agencies (PDF)

360: FOOD INSTRUMENT RECEIPT AND DISTRIBUTION

360-10 WIC MIS Food Instrument Printers (PDF)

360-20 Issuing Food Instruments (PDF)

370: FOOD INSTRUMENT RECEIPT AND DISTRIBUTION

370-20 Food Instrument Replacements (PDF)

380: FOOD INSTRUMENT RECEIPT AND DISTRIBUTION

380-10 Mailing Food Instruments to Participants (PDF)

390: DISTRIBUTION OF THERAPEUTIC FORMULA AND MEDICAL FOODS

390-10 Provision of Therapeutic Formulas and WIC Eligible Nutritionals (PDF)

390-20 Coordinating with Healthcare (PDF)

NUTRITION EDUCATION

400: NUTRITION EDUCATION REQUIREMENTS

400-00 Standards of Education (PDF)

400-01 Element 1 - Nutrition Assessment (PDF)

400-02 Element 2 - Nutrition Messages (PDF)

400-03 Element 3 - Counseling Methods and Teaching Strategies (PDF)

400-04 Element 4 - Select Delivery Medium (PDF)

400-05 Element 5 - Reinforcement of Nutrition Education (PDF)

400-06 Element 6 - Follow-Up and Support (PDF)

400-07 Documentation of Nutrition Education Contacts (NEC) (PDF)

400-08 Frequency of Nutrition Education (PDF)

400-09 Nutrition Education Coordinator (PDF)

400-10 Lesson Plans and Materials (PDF)

400-11 Postpartum Exit Counseling (PDF)

PARTICIPANT RIGHTS

510: TREATMENT OF INDIVIDUALS

510-10 Nondiscrimination / Examples (PDF)

510-20 Use of the Nondiscrimination Statement (PDF)

510-30 Program Accessibility (PDF)

510-40 Complaints of Discrimination (PDF)

510-50 Racial / Ethnic Categories (PDF) | eWPPM: 510-50 Racial / Ethnic Categories (PDF)

510-60 Sexual Orientation and Gender Identity (PDF)

520: FAIR HEARINGS

520-10 Fair Hearing Requests and procedures (PDF)

530: PROGRAM ACCESSIBILITY

530-10 Site Hours of Operation (PDF)

BREASTFEEDING PROMOTION AND SUPPORT

600: BREASTFEEDING PROMOTION AND SUPPORT

600-00 Overview (PDF)

600-10 Supporting Fully Breastfeeding for the First 30 Days (PDF)

600-20 Local Agency Breastfeeding Promotion Policy (PDF)

600-30 Agency Environment and Employee Support (PDF)

620: LACTATION SUPPORT EQUIPMENT

620-10 Breast Pumps: Overview (PDF)

620-20 Issuance Documentation Follow-Up (PDF)

620-30 Inventory, Maintenance, and Retrieval (PDF)

630: PEER COUNSELING

630-10 Overview (PDF)

630-11 Peer Counseling Supervisor / IBCLC: Requirements and Responsibilities (PDF)

630-12 Peer Counselors: Requirements and Responsibilities (PDF)

630-13 Contacts (PDF)

630-14 Training Requirements (PDF)

630-15 Continuous Quality Improvement (CGI) (PDF)

630-16 Fiscal Requirements (PDF)

REFERRALS, HEALTH LINKAGES AND INTEGRATION, AND OUTREACH

700: REQUIREMENTS

700-01 Overview (PDF)

700-02 Referral Requirements at Certification (PDF)

700-06 Guidelines for Implementing the NVRA (PDF)

700-07 Coordination with Local Health Programs and Services (PDF)

700-08 Outreach Activities Requirements (PDF)

FARMERS' MARKET NUTRITION PROGRAM

800: FARMERS’ MARKET NUTRITION PROGRAM REQUIREMENTS

800-00 Program Overview and Administrative Requirements (PDF)

800-10 FMNP Recipient Eligibility (PDF)

800-20 Educating Participants on Using FMNP Checks (PDF)

800-30 Participant Nutrition Education and Documentation (PDF)

800-41 FMNP Check Security and Integrity (PDF)

800-42 Verification of Check Shipment (PDF)

800-43 Issuance of FMNP Checks (PDF)

800-44 Issuance of FMNP Checks On-Site at Farmers’ Market (PDF)

800-50 FMNP Program Complaints (PDF)

APPENDIX

970: PROCEDURES AND PROTOCOLS

970-10 Glossary (PDF)

980: ADMINISTRATIVE FORMS AND SUPPLIES

980-1060 WIC Income Guidelines (PDF)

980-1060 WIC Income Guidelines - Spanish (PDF)

980-1065 Medi-Cal Income Guidelines (PDF)

980-1065 Medi-Cal Income Guidelines - Spanish (PDF)

980-1070 Medi-Cal Eligibility Codes (PDF)

 

 CONTRACT MANAGEMENT AND JOB AIDS

1060: JOB AIDS

1000-70 Separation of Duties Job Aid (PDF) | eWPPM: Separation of Duties Job Aid (PDF)

1000-80 Alternate Procedures Separation of Duties (PDF)

1000-90 Equipment Guide (PDF)

 

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