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Licensing and Certification Program information

Field Operations Branch (District Offices)

The Field Operations Branch is comprised of 17 district offices throughout the state. Each office is responsible for the oversight of licensed health care facilities and agencies. Our district offices regularly survey facilities and investigate complaints to determine compliance with state laws and regulations. Our survey teams also consider compliance with federal regulations if the facilities receive Medicare or Medi-Cal reimbursement.

To file a complaint against a health care facility licensed by the California Department of Public Health, please call or write the Center for Health Care Quality, Licensing and Certification District Office nearest you.

Bakersfield Riverside Santa Rosa​           
Chico ​Sacramento ​​Stockton​​
East Bay San BernardinoVentura
San DiegoState Facilities Section
Los Angeles San FranciscoLife & Safety Code Section
Orange San Jose 

Bakersfield District Office
4540 California Avenue, Suite 200
Bakersfield, CA 93309   

District Manager: Camila Guerra
District Administrator: Gloria Redden​
District Administrator: Corazon Frigillana​

Phone: (661) 336-0543
Toll Free: (866) 222-1903
Fax: (661) 336-0529

Counties Served: Kern, Tulare

Chico Distr​ict Office
126 Mission Ranch Boulevard
Chico, CA 95926

District Manager: Joanne Gilchrist
District Administrator: Cindy Hazzard          
District Administrator: Steven Gardner

Phone: (530) 895-6711
Toll Free: (800) 554-0350
Fax: (916) 636-6095

Counties Served: Butte, Colusa, Glenn, Lassen, Modoc, Nevada, Plumas, Shasta, Sierra, Siskiyou, Sutter, Tehama, Trinity, Yuba

​East Bay District Office
850 Marina Bay Parkway
Building P, 1st Floor
Richmond, CA 94804-6403 

District Manager: Joyce Singh
District Administrator: Lisa Moore
District Administrator: Pam Bennett

Phone: (510) 620-3900
Toll Free: (866) 247-9100
Fax: (510) 620-3924
Fax: (510) 620-5820

Counties Served: Alameda, Contra Costa

Fresno District Office
285 West Bullard, Suite 101
Fresno, CA 93704 

District Manager: Steven Lopez
District Administrator: Ida Dimas
District Administrator: Rebecca Pineda

Phone: (559) 437-1500
Toll Free: (800) 554-0351
Fax: (559) 437-1555

Counties Served: Fresno, Kings, Madera, Mariposa, Merced, Stanislaus

Los Angeles District Offices Administrative Headquarters Health Facilities Inspection Division Administration      
12440 E. Imperial Highway, Rm 522
Norwalk, CA 90650

Director: Nichole Quick
Assistant Chief: Suzette Leverett-Clark

Acting Assistant Chief: Lena Resurreccion

Phone: (562) 345-6884 
Toll Free: (800) 228-1019
Fax: (562) 406-8801

Los Angeles Region 1 Skilled Nursing Facility (SNF) District Office

Program Manager: Geraldine Yamakawa

Region 1A North/South Survey and Complaints Unit
3400 Aerojet Ave., Suite 123
El Monte, CA, 91731
Phone: (626) 312-1113 or 1115
FAX: (626) 288-7241

Region 1B East/West Survey and Complaints Unit
5050 Commerce Drive, Suite 102
Baldwin Park, CA, 91706
Phone: (626) 430-5600
FAX: (626) 813-3026

Los Angeles Specialty Offices
3400 Aerojet Ave., Suite 323
El Monte, CA 91731

Home Health Agency (HHA), Hospice, Congregate Living Health Facility (CLHF)

Program Manager: Rosario Grospe

Phone: (626) 312-1220
Toll Free: (800) 228-1019
FAX: (626) 927-9276

Intermediate Care Facility-Developmentally Disabled (ICF-DD)

Program Manager: Nathanael Paalam

Phone: (626) 312-1160
Toll Free: (800) 228-1019
FAX: (626) 288-7241

​Los Angeles Region 2 SNF District Office

Program Manager: Cristina Descallar

Region 2A North/South Survey and Complaint Units
14500 Roscoe Blvd., 6th Floor
Panorama City, CA 91402
Phone: (818) 672-2900
Fax: (818) 221-3404

District 2B East/West Survey and Complaint Units
600 South Commonwealth Ave., Suite 903
Los Angeles, CA 90005
Phone: (213) 351-8007
FAX Number: (213) 351-0768

​Los Angeles Region 3 SNF District Office

Program Manager: Lisa Parker-Willis

Region 3A Central/West Survey and Complaint Units

Program Manager: Alisa Gorodetskaya

Region 3B East/South Survey and Complaint Units

20221 Hamilton Avenue, 1st Floor
Torrance, CA 90502

Phone: (310) 965-2831
Fax: (310) 523-1035

​Los Angeles Acute / Ancillary Unit

Program Manager: Nathanael Palam

Phone: (626) 312-1135 or 1133
Toll Free: (800) 228-1019
FAX: (626) 927-9293

​Orange County District Office 
681 S. Parker Street, Suite 200
Orange, CA 92868

District Manager: Hang Nguyen
District Administrator: Porntip Athnan​
District Administrator: Tu Tonnu

Phone: (714) 567-2906
Toll Free: (800) 228-5234
Fax: (714) 567-2815
Facility Email:
Public Email:

County Served: Orange

Riverside District Office
625 E. Carnegie Drive, Suite 280
San Bernardino, CA 92408 

District Manager: Omar Fausto
District Administrator: Wendy Myers
District Administrator: Maribeth Dela Cruz

Phone: (909) 388-7170
Toll Free: (888) 354-9203
Fax: (909) 388-7174

County Served: Riverside

Sacramento District Office
3901 Lennane Drive, Suite 210
Sacramento, CA 95834 

District Manager: Lisa Bennefield
District Administrator: Vacant
District Administrator: Daniel Schut

Phone: (916) 263-5800
Toll Free: (800) 554-0354
Fax: (916) 263-5840

Counties Served: Alpine, Amador, Calaveras, El Dorado, Placer, Sacramento, San Joaquin,  Yolo, Tuolumne

​San Bernardino District Office
464 West Fourth Street, Suite 529
San Bernardino, CA 92401 

District Manager: Salvador Navarro
District Administrator: Donna Rushe
District Administrator: Mini Joseph

Phone: (909) 383-4777
Toll Free: (800) 344-2896
Fax: (909) 888-2315

Counties Served: Inyo, Mono, San Bernardino

​San Diego District Office
7575 Metropolitan Drive, Suite 211
San Diego, CA 92108-4402

District Manager: Donna Loza
District Administrator: Candice Nagel
District Administrator: Brenda Estigoy

Phone: (619) 278-3700
Toll Free: (800) 824-0613
Fax: (619) 278-3725

Counties Served:  Imperial, San Diego

San Francisco District Office
150 North Hill Drive, Suite 22
Brisbane, CA 94005

District Manager: Diana Marana
District Administrator: Pinky Suriben
District Administrator:  Sheila Tolentino

Phone: (415) 330-6353
Toll Free: (800) 554-0353
Fax: (415) 330-6350

Counties Served: San Francisco, San Mateo, Santa Clara (Parts of: Cupertino, Los Altos, Mountain View, Palo Alto, Santa Clara, Saratoga, Sunnyvale)

San Jose District Office
1741 Technology Drive, Suites  130/160, San Jose, CA, 95110

District Manager: Vacant
District Administrator: Tatjana Eby-Siddiqui
District Administrator: Manling Louie

Phone: (408) 277-1784
Toll Free: (800) 554-0348
Fax: (408) 277-1032

Counties Served: Monterey, Santa Clara (Parts of: San Jose, Los Gatos, Campbell, Milpitas, Morgan Hill, Gilroy), San Benito, Santa Cruz  

Santa Rosa District Office
2170 Northpoint Parkway
Santa Rosa, CA 95407              

District Manager: Vacant
District Administrator: Holly Mason
District Administrator: Vacant

Phone: (707) 576-6775
Toll Free: (866) 784-0703
Fax: (707) 576-2037

Counties Served: Napa, Solano, Marin, Sonoma, Mendocino, Humboldt, Lake, Del Norte

Stockton Distric​​t Office​
3121 West March Lane, Suite 150, Stockton, CA, 95219

District Manager: Jie Wang
District Administrator: Candice Garay
District Administrator: Vacant

Phone: (209) 957-6948

Toll Free: (888) 398-6660 ​

Fax: (209) ​957-​6924​


Counties Served: Amador, Calaveras, San Joaquin, Stanislaus, Toulumne

Ventura District Office
1889​ North Rice Avenue, Suite 200, Oxnard, CA 93030

Acting District Manager: Simon Chereme
District Administrator: Lynn Medart
District Administrator: Dari Bracamonte

Phone: (805) 604-2926
Toll Free: (800) 547-8267
Fax: (805) 604-2997

Counties Served: San Luis Obispo, Santa Barbara, Ventura​

State Facilities Section
685 E. Carnegie Dr., Suite 210
San Bernardino, CA 92408

District Manager: Vacant
District Administrator: Rumia Sagala
District Administrator: Karen Eggleston

Toll Free: (855) 804-4205
Fax: (909) 890-9968

Life & Safet​y Code Section
685 E. Carnegie Dr., Suite 210
San Bernardino, CA 92408

Marian De Meire, Chief
Phone: (909) 381-6591
Fax: (909) 383-4452

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