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office of refugee health

Medical Appointments


How do you schedule an appointment with your doctor?

  • Call or visit the clinic or doctor’s office

  • You will need to tell them your information:

    • Name

    • Address

    • Phone Number

    • Date of Birth

    • Medi-Cal Number

    • Health Plan/Insurance

    • Name of your doctor

    • Why you need to visit the doctor

  • Ask for an Interpreter in your language

  • Ask if your health insurance is accepted

  • Ask if you will need to pay any money for your appointment

Important Information about Medical Appointments

  • Use a calendar to record all medical appointments for you and your family

  • Arrive 30 minutes early

  • Bring photo ID, Insurance Card and any Referrals

  •  Always ask for an interpreter if you need one.  You must call to cancel your appointment 24 hours before scheduled appointment time

  •  A family member or friend may join you during your appointment

What Happens During a Medical Appointment?

  • Your height, weight, temperature and blood pressure is checked

  • A Doctor or Nurse will ask you questions about your health and the health of your family

  • You may need to give a blood sample or urine sample

  • If you have questions or worries about your health or the health of your family, ask your doctor

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