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Office of aids

Premium Payment Assistance Contact Information by Caseload

OA - HIPP

General Contact Information

Fax Number: 844-421-8008 CDPH Call Center: 844-421-7050

*As of November 10, 2022

Plan (by Payee)
Covered CA or Non-Covered CA Analyst Phone Number Email Backup
Anthem (Excluding COBRA, Cal-COBRA, and small group) Non-Covered Jessica Monasterio (916) 449-5799 Jessica.Monasterio@cdph.ca.gov Julian Castro
Anthem Covered CA Jessica Monasterio (916) 449-5799 Jessica.Monasterio@cdph.ca.gov Julian Castro
Blue Shield (A-B by client last name) Covered CA Julian Castro (916) 449-5306

Julian.Castro@cdph.ca.gov

  

Jessica Monasterio
Blue Shield (C-L by client last name) Covered CA Justine Blanco (916) 449-5839 Justine.Blanco@cdph.ca.gov Jessica Monasterio
Blue Shield (M-S by client last name) Covered CA Justine Blanco (916) 449-5839 Justine.Blanco@cdph.ca.gov Julian Castro
Blue Shield (T-Z by client last name) Covered CA Jessica Monasterio (916) 449-5799 Jessica.Monasterio@cdph.ca.gov Justine Blanco
Blue Shield (A-B by client last name) including Cal-COBRA Non-Covered CA Erika Torrez (916) 440-7943 Erika.Torrez@cdph.ca.gov Julian Castro
Blue Shield (C-K by client last name) including Cal-COBRA Non-Covered CA Julian Castro (916) 449-5306

Julian.Castro@cdph.ca.gov

  

Jessica Monasterio
Blue Shield (L-Z by client last name) including Cal-COBRA Non-Covered CA Jessica Monasterio (916) 449-5799 Jessica.Monasterio@cdph.ca.gov Erika Torrez
Kaiser (A-J by client last name) Covered CA Erika Torrez (916) 440-7943 Erika.Torrez@cdph.ca.gov Nick Garrett
Kaiser (K-Z by client last name) Covered CA Nick Garrett (916) 319-9187

Nickolas.Garrett@cdph.ca.gov

 

Erika Torrez   
Kaiser (A-H by client last name) including Cal-COBRA Non-Covered Nick Garrett (916) 319-9187 Nickolas.Garrett@cdph.ca.gov Erika Torrez
Kaiser (I-Z by client last name) including Cal-COBRA Non-Covered Erika Torrez (916) 440-7943 Erika.Torrez@cdph.ca.gov Nick Garrett
Health Net (A-Z by client last name) Covered CA Jessica Monasterio (916) 449-5799 Jessica.Monasterio@cdph.ca.gov Julian Castro
Health Net Non-Covered Jessica Monasterio (916) 449-5799 Jessica.Monasterio@cdph.ca.gov Julian Castro
Small groups A-L and COBRA for Blue Shield-Off and Kaiser-Off (by plan name) Both Julian Castro (916) 449-5306

Julian.Castro@cdph.ca.gov

Erika Torrez
Small groups M-Z and COBRA for Blue Shield-Off and Kaiser-Off (by plan name) Both Erika Torrez (916) 440-7943
Erika.Torrez@cdph.ca.gov Julian Castro
Medicare Part D (A-G     by client last name) N/A Julian Castro (916) 449-5306 Julian.Castro@cdph.ca.gov Nick Garrett
Medicare Part D (H-L by client last name N/A Erika Torrez (916) 440-7943   Erika.Torrez@cdph.ca.gov Julian Castro
Medicare Part D (M-Z by client last name N/A Nick Garrett (916) 319-9187  Nickolas.Garrett@cdph.ca.gov  Erika Torrez
EB-HIPP (A-C by client last name) N/A Rachel Magee (916) 288-4512
 
Rachel.Magee@cdph.ca.gov     Kathy Whitaker
EB-HIPP (D-H by client last name) N/A Rem Melton (916) 449-5306 Rem.Melton@cdph.ca.gov Rachel Garduque
EB-HIPP (I-L by client last name) N/A Kathy Whitaker (916) 449-5893   Kathy.Whitaker@cdph.ca.gov Rachel Magee
EB-HIPP (M-P by client last name) N/A Rachel Garduque (916) 440-7121  Rachel.Garduque@cdph.ca.gov Juanita Moses
EB-HIPP (Q-T by client last name) N/A Juanita Moses (916) 552-9971   Juanita.Moses@cdph.ca.gov Rem Melton
EB-HIPP (V -Z by client last name) N/A Kathy Whitaker (916) 449-5893   Kathy.Whitaker@cdph.ca.gov Rachel Magee


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