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licensing and certification program

Process Times

Applications are processed in date order received. The processing times below are provided as a general guideline and may vary depending on individual circumstances.

Electronic submissions are encouraged as the digital nature allows applications to be processed faster. Please visit our new Electronic Submission Page.

​Please wait the general processing time frame below for each submission type before requesting a follow up on your submission. We are unable to provide application package updates via phone or email if your application package was submitted​ after the dates below.

General Processing Guidelines

TYPE OF SUBMISSION

PROCESSING TIME FRAME
Electronic Submissions
Up to 30 days processing time
Mailed Submissions
Up to 45 days processing time​


Please allow 15 days for mailed application packages to be received by our office.

For the week beginning November 27, 2023, we are currently processing applications received on the dates noted below. We are unable to provide status updates on applications submitted after the processing dates below. 

Initial Process

TYPE OF APPLICATION

PROCESS DATE

CNA/HHA Initial
10/30/2023
CHT Initial
11/02​/2023
Equivalency
11/01/2023
Reciprocity
11/13/2023

 

Renewal Process

TYPE OF APPLICATION

PROCESS DATE

CNA/HHA Renewal
10/30/2023
CHT Renewal
11/27/2023
​Reactivation
11/13/2023

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