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licensing and certification program

Process Times

Applications are processed in date order received. The processing times below are provided as a general guideline and may vary depending on individual circumstances.

Electronic submissions are encouraged as the digital nature allows applications to be processed faster. Please visit our new Electronic Submission Page.

​Please wait the general processing time frame below for each submission type before requesting a follow up on your submission. We are unable to provide application package updates via phone or email if your application package was submitted​ after the dates below.

General Processing Guidelines

Type of SubmissionProcessing Time Frame
Portal Submissions
Up to 30 days processing time
Paper Mailed Submissions
Up to 45 days processing time​


Please allow 15 days for mailed application packages to be received by our office.

For the week beginning March 25, 2024, we are currently processing applications received on the dates noted below. We are unable to provide status updates on applications submitted after the processing dates below. 

Initial Process

Type of Application

Portal Application Submission
Process Date 

Paper Applications Mailed in
Process Date 

CNA Initial
03/12/2024
03/01/2024​
​HHA Initial
03/12/2024
03/01/2024​
CHT Initial
03/25/2024
03/25/2024​
Equivalency
N/A
​03/06​/2024
Reciprocity
N/A
03/08/2024

 

Renewal Process

Type of Application

Portal Application Submission
Process Date

Paper Application Mailed in
Process Date

CNA Renewal
03/01/2024
02/28/2024
​HHA Renewal
03/01/2024
02/28/2024
CHT Renewal
03/25/2024
03/25/2024​
Reactivation
03/05/2024
​03/04​/2024
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