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Laboratory Field Services

LFS Lab Personnel Frequently Asked Questions (FAQs)

Welcome to the LFS Laboratory Personnel FAQ Page. Please look through our frequently asked questions and answers before submitting your inquiry.

 Need help? Visit our New Application User Manual (PDF) or our New Application Video Tutorial.

If you are unable to find the answer to your question below, or if you need to report a technical issue, submit your inquiry through our Contact Us page.

A frequent cause of this problem is an outdated browser cache. In most computer-based web browsers, to open menus used to clear your cache, cookies, and history, press Ctrl-Shift-Delete(Windows) or Command-Shift-Delete (Mac).

  • In Internet Explorer, accept the defaults (Checkmarks in temporary internet files and website files, cookies and website data, and history). Click the Delete button.
  • In Mozilla Firefox, set the time range to clear to everything. Under details, make sure browsing & download history, form & search history, cookies, cache and active logins are all checked. Click the Clear Now button.
  • In Google Chrome, accept the defaults: checkmarks in browsing history, download history, cookies and other site and plugin data, and cached images and files. Click the Clear Browsing Data button.

If you continue to have problems, send us the URL or link you are trying to access through our Contact Us page.

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