Healthcare Professional Certification and Training Section (HPCTS)
P.O. Box 997416, MS 3301
Sacramento, CA 95899-7416
Phone Number: (916) 327-2445
Please note that the Interactive Voice Response Unit (IVRU) is an automated phone system. An option must be selected before the IVRU can proceed with a transfer to an agent. After the required information is entered you will be given the option to press “0” for an agent.
Please include your CNA/HHA/CHT number (if applicable).