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Licensing and certification program information

Professional Certification Branch

The Professional Certification Branch (PCB) administers the certification of nurse assistants (CNAs), home health aides (HHAs), and hemodialysis technicians (CHTs) and conducts investigations of complaints against them. The branch administers the licensing and regulation of nursing home administrators (NHAs). It also oversees the approval of the CNA, HHA, and CHT training programs and continuing education, and the criminal record clearance of these four health care professional types.

Aide and Technician Certification

For information regarding certification as a certified nurse assistant (CNA), home health aide (HHA) or certified hemodialysis technician (CHT), contact the Aide and Technician Certification Section.

Phone center hours are: 9:00 am - 12:00 pm and 1:00 pm - 4:00 pm., Pacific Standard Time. Please note that you must select an option before the Interactive Voice Response Unit (IVRU) can proceed with a transfer to an agent.

Phone

Main Number: (916) 327-2445
Toll Free: (800) 236-9747
Message Center: (916) 552-8691
(calls returned within 72 hours)
Fax: (916) 552-8785

Mail

Aide and Technician Certification Section
Certification Unit
P.O. Box 997416, MS 3301
Sacramento, CA  95899-7416

 cna@cdph.ca.gov

Nursing Home Administrator Program

For information regarding Nursing Home Administrator licensing, contact the Nursing Home Administrator Program.

Phone

Mail

Nursing Home Administrator Program
P.O. Box 997416, MS 3302
Sacramento, CA 95899-7416

Email: NHAP@cdph.ca.gov

Training Program Review Unit

For information regarding training providers who provide pre-certification training or continuing education to nurse assistants, home health aides or hemodialysis technicians, please contact the Training Program Unit Staff (PDF).

Criminal Record Review

For more information and resources on Criminal Record Review, please visit the Criminal Record Review page.

For information regarding Criminal Background Clearance for CNAs, HHAs, and direct care staff in Intermediate Care Facilities (ICF), please contact the Criminal Background Section.

​Phone

Fax: (916) 449-5775 or (916) 552-8854 (ICF)

​Mail

Criminal Background Section
P.O. Box 997416, MS 3304
Sacramento, CA 95899

Investigation Section

For more information and resources on how to report misconduct or abuse, please visit the Investigation Section page.

For information regarding Criminal Background Clearance for CNAs, HHAs, and direct care staff in Intermediate Care Facilities (ICF), please contact the Criminal Background Section.

 

​Phone

Fax: (916) 449-5775 or (916) 552-8854 (ICF)

​Mail:

Criminal Background Section
P.O. Box 997416, MS 3304
Sacramento, CA 95899

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