Professional Certification Branch
The Professional Certification Branch (PCB) administers the certification of nurse assistants (CNAs), home health aides (HHAs), and hemodialysis technicians (CHTs) and conducts investigations of complaints against them. The branch administers the licensing and regulation of nursing home administrators (NHAs). It also oversees the approval of the CNA, HHA, and CHT training programs and continuing education, and the criminal record clearance of these four health care professional types.
Aide and Technician Certification
For information regarding certification as a certified nurse assistant (CNA), home health aide (HHA) or certified hemodialysis technician (CHT), contact the Aide and Technician Certification Section.
Phone center hours are: 9:00 am - 12:00 pm and 1:00 pm - 4:00 pm., Pacific Standard Time. Please note that you must select an option before the Interactive Voice Response Unit (IVRU) can proceed with a transfer to an agent.
Phone
Main Number: (916) 327-2445
Toll Free: (800) 236-9747
Message Center: (916) 552-8691
(calls returned within 72 hours)
Fax:
(916) 552-8785
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Mail
Aide and Technician Certification Section
Certification Unit
P.O. Box 997416, MS 3301
Sacramento, CA 95899-7416
Email:
cna@cdph.ca.gov
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Nursing Home Administrator Program
For information regarding Nursing Home Administrator licensing, contact the Nursing Home Administrator Program.
Phone
(916) 552-8780
Fax: (916) 636-6108
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Mail
Nursing Home Administrator Program
P.O. Box 997416, MS 3302
Sacramento, CA 95899-7416
Email:
NHAP@cdph.ca.gov
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Training Program Review Unit
For information regarding training providers who provide pre-certification training or continuing education to nurse assistants, home health aides or hemodialysis technicians, please contact the
Training Program Unit Staff.
eLearning Review Unit
Vendors and Providers interested in developing or conducting Online Nurse Assistant Training Programs, or for information regarding Online Nurse Assistant Training programs, please
contact the eLearning Review unit or visit the eLearning Review Unit's
Webpage.
Criminal Record Review
For more information and resources on Criminal Record Review, please visit the Criminal Record Review page.
For information regarding Criminal Background Clearance for CNAs, HHAs, and direct care staff in Intermediate Care Facilities (ICF), please contact the Criminal Background Section.
āPhone
Fax: (916) 449-5775 or (916) 552-8854 (ICF)
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āMail
Criminal Background Section
P.O. Box 997416, MS 3304
Sacramento, CA 95899
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Investigation Section
For more information and resources on how to report misconduct or abuse, please visit the
Investigation Section page.
For information regarding Criminal Background Clearance for CNAs, HHAs, and direct care staff in Intermediate Care Facilities (ICF), please contact the Criminal Background Section.ā
āPhone
Fax: (916) 449-5775 or (916) 552-8854 (ICF)
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āMail:
Criminal Background Section
P.O. Box 997416, MS 3304
Sacramento, CA 95899ā
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