The Infant Botulism Treatment and Prevention Program (IBTPP) is currently receiving a high volume of calls and emails.
Parents and caregivers
- If you have questions, e-mail IBOHotline@cdph.ca.gov. Emails will be answered daily.
- The Infant Botulism Hotline (1-833-398-2022) is available toll-free 7 days a week, 7 a.m.–8 p.m. Pacific Time (PT).
Health care providers
- The clinical support line (510-231-7600) remains open 24/7 for suspected infant botulism cases. Calls from medical providers receive priority response.
If your child has clinical symptoms or you are concerned about their health, contact your health care provider. In an emergency, seek medical care immediately.
ByHeart Inc. has recalled all Whole Nutrition Infant Formula products. This includes all unexpired lots of formula cans and single-serve Anywhere Pack™ sticks.
What Parents and Caregivers Should Know
If your baby has consumed ByHeart formula from the affected lots, watch for these early signs of infant botulism:
- Difficulty feeding, sucking or swallowing
- A weak cry
- Decreased facial expression
- Loss of head control
- Overall muscle weakness
- Constipation
- Difficulty breathing
- Severe cases can lead to a need for a tube down the baby's throat to help them get air for babies unable to breathe.
If not treated, it can lead to paralysis and death.
Seek medical care immediately if these symptoms appear and tell your provider that your baby consumed ByHeart formula.
Do not discard the container until you have spoken with your local health department, it may be needed for testing.
For help: Contact your child's health care provider right away.
For questions: About ByHeart formula or infant botulism, please call the toll-free Infant Botulism Outbreak Hotline at 1 (833) 398-2022.