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office of aids

Contact :

Office of Public Affairs

(916) 440-7259

ARIES Help Desk 

Many ARIES questions can be answered by using the online help screens. Press <F1> from any screen in ARIES to review helpful information specific to that screen. Users can also utilize the index or the search feature to find more information on any topic of interest.

If assistance is still needed, contact the ARIES Help Desk. They are open Monday through Friday, from 8:00AM to 5:00 PM (Pacific Time). They are closed weekends and Federal holidays. To reach the Help Desk:

  • Call 1-866-411-ARIES (2743) or
  • Submit an ARIES Help Desk request
  • When contacting the ARIES Help Desk, do NOT include any confidential client information in e-mails or voice messages.

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