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Licensing and Certification Program

 

The Center for Health Care Quality's Licensing and Certification program (L&C) regulates health care facilities to ensure their compliance with state licensing and federal certification regulations. L&C also certifies nurse assistants, home health aides, and hemodialysis technicians;  licenses nursing home administrators; and investigates complaints against them.

Facility Licensure

For questions regarding the status of your facility license application, please contact the Centralized Applications Unit at (916) 552-8632 or email CAU@cdph.ca.gov.

Licensing and Certification District Offices

For questions or complaints about a hospital, skilled nursing facility or any of the other health-care facility we regulate, please contact your local district office. Licensing and Certification's district offices are located throughout the state.

Bakersfield: (866) 222-1903  ​San Bernardino: (800) 344-2896
Chico: (800) 554-0350  ​San Diego (North): (800) 824-0613
East Bay: (866) 247-9100​San Diego (South): (866) 706-0759
Fresno: (800) 554-0351​San Francisco: (800) 554-0353
Los Angeles: (800) 228-1019San Jose: (800) 554-0348 
Orange County: (800) 228-5234​Santa Rosa: (866) 784-0703
Riverside: (888) 354-9203​Ventura: (800) 547-8267
​Sacramento: (800) 554-0354  

Aide and Technician Certification

For information regarding certification as a certified nurse assistant (CNA), home health aide (HHA) or certified hemodialysis technician (CHT), contact the Aide and Technician Certification Section.

Phone center hours are: 9:00 am - 12:00 pm and 1:00 pm - 4:00 pm., Pacific Standard Time. Please note that you must select an option before the Interactive Voice Response Unit (IVRU) can proceed with a transfer to an agent.

Phone

Main Number: (916) 327-2445

Toll Free: (800) 236-9747

Message Center: (916) 552-8691

(calls returned within 72 hours)

Fax: (916) 552-8785

Mail

Aide and Technician Certification Section
Certification Unit
P.O. Box 997416, MS 3301
Sacramento, CA  95899-7416

 cna@cdph.ca.gov

Nursing Home Administrator Program

For information regarding nursing home administrator licensing, contact the Nursing Home Administrator Program.

Phone

Mail

Nursing Home Administrator Program
P.O. Box 997416, MS 3302
Sacramento, CA 95899-7416

Email: NHAP@cdph.ca.gov

Training Program Review Unit

For information regarding training providers who provide pre-certification training or continuing education to nurse assistants, home health aides or hemodialysis technicians, please contact the Training Program Unit Staff.

Complaints

To file a complaint against a hospital, skilled nursing facility or any of the other health-care facilities we regulate, please contact your local Licensing and Certification district office or file an online complaint.

To file a complaint against a certified nursing assistant, home health aide or certified hemodialysis technician, please contact the Aide and Technician Certification Section at (916) 492-8232 or email cna@cdph.ca.gov.

Policy Questions

For policy questions relating to facility licensure or certification, please email LNCPolicy@cdph.ca.gov. To better facilitate our response, include your name, the facility type, and any relevant information related to your inquiry.

General Licensing and Certification Questions and Information

Please direct general questions about the Licensing and Certification program here:

Phone

(916) 552-8700

(800) 236-9747

 

Mail

California Department of Public Health
Licensing and Certification
P.O. Box 997377, MS 3000
Sacramento, CA  95899-7377

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