Skip Navigation LinksOA_adap_hipp_staffassignments

Office of aids

Premium Payment Assistance Contact Information by Caseload

OA - HIPP

General Contact Information

Fax Number: 844-421-8008 CDPH Call Center: 844-421-7050

*As of March 25, 2024

Plan (by Payee)
Covered CA or Non-Covered CA Analyst Phone Number Email Backup
Anthem (Excluding COBRA, Cal-COBRA, and small group) Non-Covered Jessica Monasterio (916) 449-5799 Jessica.Monasterio@cdph.ca.gov Julian Castro
Anthem Covered CA Jessica Monasterio (916) 449-5799 Jessica.Monasterio@cdph.ca.gov Julian Castro
Blue Shield (A-D by client last name) Covered CA Rachel Garduque
(916) 449-5839 Rachel.Garduque@cdph.ca.gov
Jessica Monasterio
Blue Shield (E-L by client last name) Covered CA Justine Blanco (916) 449-5839 Justine.Blanco@cdph.ca.gov Jessica Monasterio
Blue Shield (M-S by client last name) Covered CA Justine Blanco
(916) 449-5839
Justine.Blanco@cdph.ca.gov
Rachel Garduque

ā€‹Blue Shield (T-Z by client last name)
ā€‹Covered CA
ā€‹Jessica Monasterio
ā€‹(916) 449-5799
ā€‹Jessica.Monasterio@cdph.ca.gov
ā€‹Justine Blanco
Blue Shield (A-F by client last name) including Cal-COBRA Non-Covered CA Erika Torrez (916) 440-7943 Erika.Torrez@cdph.ca.gov Jessica Monasterio
Blue Shield (G-Z by client last name) including Cal-COBRA Non-Covered CA Jessica Monasterio (916) 449-5799 Jessica.Monasterio@cdph.ca.gov Erika Torrez
Kaiser (A-E by client last name) Covered CA Erika Torrez (916) 440-7943 Erika.Torrez@cdph.ca.gov Rachel Garduque
Kaiser (F-Q by client last name) Covered CA Rachel Garduque
(916) 440-7121
Rachel.Garduque@cdph.ca.gov

 

Nick Garrett 
ā€‹Kaiser (R-Z by client last name)
ā€‹Covered CA
ā€‹Nick Garrett
ā€‹(916) 319-9187
ā€‹Nickolas.Garrett@cdph.ca.gov
ā€‹Erika Torrez
Kaiser (A-F by client last name) including Cal-COBRA Non-Covered Nick Garrett (916) 319-9187 Nickolas.Garrett@cdph.ca.gov Erika Torrez
Kaiser (G-R by client last name) including Cal-COBRA Non-Covered Rachel Garduque
(916) 440-7121
Rachel.Garduque@cdph.ca.gov
Nick Garrett
ā€‹Kaiser (G-R by client last name) including Cal-COBRA
ā€‹Non-Covered
ā€‹Erika Torrez
ā€‹(916) 440-7943
ā€‹Erika.Torrez@cdph.ca.gov
ā€‹Rachel Garduque
Health Net (A-Z by client last name) Covered CA Jessica Monasterio (916) 449-5799 Jessica.Monasterio@cdph.ca.gov Rachel Garduque
Health Net Non-Covered Jessica Monasterio (916) 449-5799 Jessica.Monasterio@cdph.ca.gov Rachel Garduque
Small groups A-L and COBRA for Blue Shield-Off and Kaiser-Off (by plan name) Both Rachel Garduque
(916) 440-7121

Rachel.Garduque@cdph.ca.gov

Erika Torrez
Small groups M-Z and COBRA for Blue Shield-Off and Kaiser-Off (by plan name)ā€‹
Both Erika Torrez (916) 440-7943
Erika.Torrez@cdph.ca.gov
Rachel Garduque
Medicare Part D (A-C by client last name) N/A Erika Torrez
(916) 440-7943
Erika.Torrez@cdph.ca.govā€‹
Nick Garrett
ā€‹Medicare Part D (D-G by client last name)
ā€‹N/A
ā€‹Nick Garrett
ā€‹(916) 319-9187
ā€‹Nicholas.Garrett@cdph.ca.gov
ā€‹Erika Torrez
Medicare Part D (H-L by client last name)
N/A Erika Torrez (916) 440-7943   Erika.Torrez@cdph.ca.gov Nick Garrett
Medicare Part D (M-Z by client last name)
N/A Nick Garrett (916) 319-9187  Nicholas.Garrett@cdph.ca.govā€‹   Erika Torrez
EB-HIPP (A-B by client last name) N/A Jenna Koontz
(844) 421-7050
 
Jenna.Koontz@cdph.ca.gov     Reyna Yep
EB-HIPP (C-E by client last name) N/A Rachel Magee
(916) 288-4521
Rachel.Magee@cdph.ca.gov Dina Vasquez
EB-HIPP (F-I by client last name) N/A Dina Vasquez
(844) 421-7050   Dina.Vasquez@cdph.ca.gov Rachel Magee
EB-HIPP (J-L by client last name) N/A
Reyna Yep
(844) 421-7050  Reyna.Yep@cdph.ca.gov
Adriana Fernandez

ā€‹EB-HIPP (M-O by client last name)
ā€‹N/A
ā€‹Kathy Whitaker
ā€‹(916) 449-5893
ā€‹Kathy.Whitaker@cdph.ca.gov
ā€‹Sharon Azzimonti
ā€‹EB-HIPP (P-R by client last name)
ā€‹N/A
ā€‹Sharon Azzimonti
ā€‹(844) 421-7050
ā€‹Sharon.Azzimonti@cdph.ca.gov
ā€‹Kathy Whitaker

ā€‹EB-HIPP (S-V by client last name)
ā€‹ā€‹N/Aā€‹
ā€‹Adriana Fernandez
(916) 324-2699ā€‹ā€‹Adriana.Fernandez@cdph.ca.gov
ā€‹Jenna Koontz
ā€‹EB-HIPP (W-Z by client last name)
ā€‹ā€‹N/A
ā€‹Reyna Yep
ā€‹ā€‹(844) 421-7050
ā€‹Reyna.Yep@cdph.ca.gov
ā€‹Adriana Fernandez
ā€‹
ā€‹ā€‹ā€‹ā€‹ā€‹
ā€‹

Page Last Updated :