The purpose of this Management Memorandum is to notify AIDS Drug Assistance Program (ADAP) and Pre-Exposure Prophylaxis-Assistance Program-(PrEP-AP) enrollment workers that the California Department of Public Health (CDPH) is temporarily reinstating the emergency access procedure for clients who have been impacted by the California wildfires or the Pacific Gas & Electric (PG&E) rolling blackouts. CDPH understands that ADAP and PrEP-AP clients who reside in the affected areas may face barriers to completing re-enrollment or re-certification timely, which would result in a lapse in eligibility. Enrollment Workers at sites located in the affected areas should immediately notify their ADAP or PrEP-AP advisor. It is the responsibility of the Enrollment Worker to inform their ADAP or PrEP-AP advisor if a site is impacted or evacuated. CDPH will then extend affected client’s eligibility for 30 days for client’s that have their eligibility end date expiring within 30 days.
Please note that ADAP’s COVID related policies are still in affect, which includes mailing medication out of state or country, early medication refills, 90-day medication fills, and phone, fax, and email enrollment.
If an ADAP/PrEP-AP client has been affected by the California wildfires or the PG&E rolling blackouts, ADAP/PrEP-AP will grant the client emergency access, which will grant the client an additional 30 days of eligibility. This will not count towards the client’s one time emergency access request.
Due to the urgency of access to medications during an emergency, clients who are unable to provide eligibility documentation should call the Customer Services Unit at 844-421-7050 or their enrollment worker to enroll over the phone. To ensure clients maintain an adequate supply of medication, ADAP has worked with its Pharmacy Benefits Manager (PBM), Magellan Rx Management, to allow for early medication refills and has extended the dispense quantity to 90-day fills.
We send our well wishes to all clients and enrollment workers impacted. If you have any questions regarding the contents of this Management Memorandum, please contact your ADAP or PrEP-AP advisor.
Sandra Robinson, MBA
ADAP Branch Chief
California Department of Public Health