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Help Desk

The best way to reach us during COVID-19 is by email. Most inquiries, including questions about regulations, can be directed to our main Support Desk, MCSB@cdph.ca.gov.

Inquiries about specific topics can be directed to the following teams:

• MCLS@cdph.ca.gov – for questions about licensing, including applications or renewals
• MCSB.CCTT@cdph.ca.gov – for questions about MCSB track-and-trace requirements
• RP.MCSB@cdph.ca.gov – for questions about remediation or failed product batches 

Licensing Fee Appointments

Appointments are required to pay fees in cash.

To schedule an appointment in Sacramento call 1-833-287-8171.

To schedule an appointment in Eureka, call 1-800-883-8572 .

Mailing Address

CDPH Manufactured Cannabis Safety Branch
P.O. Box 997377, MS 7606
Sacramento,  CA  95899-7377

Request a Speaker 

You may request a speaker for your event by completing the Speaker Request Form (PDF) and returning it to mcsb@cdph.ca.gov. Requests should be submitted at least 4 weeks prior to your event date. Please note that a submission does not guarantee a speaker for your event.

News Media Inquiries

For news media inquiries only, please contact the CDPH Office of Public Affairs at CDPHpress@cdph.ca.gov or 916-440-7259.

Other State Cannabis Information:

• California Cannabis Portal - A one-stop-shop to learn about the state's efforts to regulate the commercial cannabis industry
• California Cannabis Track-and-Trace - Resources about the system used to track the movement of cannabis through the commercial market from seed-to-sale.
• Bureau of Cannabis Control - For questions about cannabis retail, distribution, testing laboratories or microbusinesses
• CalCannabis Cultivation Licensing - For questions about cannabis cultivation
• Let's Talk Cannabis - California's public education campaign that provides fact-based information about how cannabis affects our bodies, minds and health