Engaged Staff training supports the engaged staff domain represented in the Platinum WIC: Participant Centered Services (PCS) model. The training incorporates customer service principles and examines key employee engagement drivers to build strong teams and develop a service culture. This interactive training is designed to motivate staff engagement by building on personal strengths and contributions, and driving customer service through team camaraderie. Additionally, attendees will leave the training with a proposed action plan to take back to their agency.
To request training for your agency, please click on the Local Agency Training Request Form for details.
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