Welcome to the State of California 

STD Control Branch: CalREDIE Resources

Purpose:  To provide STD Control Branch CalREDIE users with up-to-date announcements and resources related to CalREDIE for timely and effective surveillance, case management, and disease prevention activity.

Welcome to the STD Control Branch's CalREDIE Resources page!  This site will be regularly updated with the latest news, guidelines, and resources to assist STD CalREDIE users in state and local STD prevention efforts.

WebEx recordings created prior to April 2014 are no longer available. 

Syphilis guidance documents are now available.  Please see Manuals/Guidelines section below.

 Linked files below that require a password utilize the standard CalREDIE document password.


CalREDIE Training Materials


Contact Information


Top 10 Frequently Asked Questions 

  1. Who should I contact with my CalREDIE-related questions?
    • For syphilis case management and reactor processing assistance, contact your State DIS liaison.
    • For questions on syphilis reporting/entry into CalREDIE, contact Rilene Ng (Epidemiologist, STD Control Branch: rilene.ng@cdph.ca.gov) or Denise Gilson (Surveillance and Data Management Unit Lead; denise.gilson@cdph.ca.gov).
    • For technical CalREDIE assistance, contact the CalREDIE Help Desk by phone (866-866-1428) or email (CalREDIEHelp@cdph.ca.gov). 
  2. My patient exists in CalREDIE, but the record is masked from viewing because it belongs to another county.  How can I get access to these masked records?
    • Contact the listed Primary Jurisdiction to gain access to a patient’s masked information (see the State & County Contact List on the STD CalREDIE Resources page). Only Primary Jurisdictions have edit rights to a patient’s record.  You can request the jurisdiction that owns the previously entered incident to set the Secondary Jurisdiction to your jurisdiction.  That will allow you read access to the record. 
    • If the patient has since moved to your jurisdiction, you should create a new incident and indicate the address change is a “new version”.  
  3. Who do I contact for syphilis reactor search requests?
    • For reactor search requests, contact your State Regional Office liaison (see the State & County Contact List on the STD CalREDIE Resources page).
  4. Should reactor history from the legacy reactor database be entered into CalREDIE?
    • Serology that has already been entered into the legacy system should not be entered into CalREDIE to avoid duplication once Reporting Services becomes available.  Counties can scan and save a copy of legacy search results into the patient’s Electronic Filing Cabinet.
    • Old serologies that were never entered into the legacy system can be entered into CalREDIE (e.g., old card files; “homegrown” local databases).  To enter old reactors from a local database, create a new incident with Disease Condition as “Syphilis Stage Unknown/Reactor”, and enter all locally available serological history into the Lab tab.  Close the incident with Resolution Status: “Previously Reported” on the Case Investigation tab.  These do not need to be entered into the legacy system.  
  5. I am receiving follow-up syphilis reactors for cases opened in the legacy system prior to the official transition date (11/26).  Should these be entered into the legacy system or CalREDIE?
    • Effective immediately, all incoming syphilis reactors should be entered into CalREDIE.  No incoming syphilis reactors should be entered into the legacy system.  Legacy reactor searches can be requested from State Regional Offices and uploaded into the patient’s Electronic Filing Cabinet for future reference.
  6. How do I close out reactors/CMRs in CalREDIE that are not being followed as new cases?
    • On the Patient tab, the Disease Condition should be set to “Syphilis Stage Unknown/Reactor”.  On the Case Investigation tab, Process Status should be set to “Closed by LHD” and Resolution Status to “Not a Case”.
  7. I have an incident that was closed in CalREDIE as “Syphilis: Initial Report”, and then entered into the legacy system as a case.  Do I need to re-open the closed incident and update the Disease Condition to reflect the correct syphilis diagnosis? 
    • Case investigations initiated prior to 11/26 should have been reported to the STD Regional Office.  We thus prefer that the Disease Condition not be updated in CalREDIE, as the case will already be entered and counted from our legacy system.  If LHJs choose to update the condition, the Resolution Status must also be set to “Previously Reported” to avoid double-counting cases from both legacy and CalREDIE.
    • You have the option of re-opening the closed “Syphilis: Initial Report” incident to append information (e.g., follow-up bloods). 
  8. I am a local health jurisdiction user.  How do I assign a state DIS investigator to a case in CalREDIE?
    • On the Case Investigation tab, choose the appropriate state DIS investigator from the Investigator drop-down list.  Once this case has been assigned, it should appear on the investigator’s “My Case Load” screen at log-in.
  9. How can I tell if I have any pending items in CalREDIE waiting for my review?
    • If you are coded as an Investigator (i.e., your name appears in the Investigator dropdown list on the Case Investigation tab), the “My Case Load” tab will be the first page that you see after logging in to CalREDIE.  This tab displays all incidents, outbreaks and contact investigations assigned to the user.
    • “Jurisdiction Review” area shows a user all incidents, outbreaks and contact investigations that belong to their jurisdiction.  
  10. Can I set up ARNOLD to alert other CalREDIE users that I have sent or assigned them something in CalREDIE?
    • No.  You can only set up alerts for what you want to receive, not for information you want other users to see.  We recommend that 1) users email intended recipient(s) of any CalREDIE information transfers/assignments, to let them know something is waiting for review, and 2) users frequently log into CalREDIE and check ‘Jurisdiction Review’ for incidents with Process Status as ‘Jurisdiction Transfer’ to see if there are any pending items. 

Last modified on: 11/10/2015 6:08 PM