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California Safe Cosmetics Program - Frequently Asked Questions (FAQ's)

FAQ’s about the Online Reporting System 

  1. Who is required to report under the CA Safe Cosmetics Act?
  2. Which products and which ingredients must be reported?
  3. How does a company submit a product / ingredient to the California Safe Cosmetics Program?
  4. How do I update my company's information in your online reporting system?
  5. Can changes be made to a product after it has been submitted?
  6. Can I remove a chemical from a previously-submitted product?
  7. I received an error message while submitting to the database. What happened and what should I do?

 

FAQ’s about the Online Reporting System 

1. Who is required to report under the CA Safe Cosmetics Act?
The following questions will help determine if you must report under the CA Safe Cosmetics Act:

  1. Does your company make $1,000,000 or more annually in worldwide aggregate cosmetic sales?
  2. Does your company’s name appear on the label of a cosmetic product sold in California after January 1, 2007?
  3. Do any of these cosmetics contain an ingredient identified as a known or suspected human carcinogen or reproductive toxicant?

Your company is subject to the mandatory reporting requirements of the CA Safe Cosmetics Act if you answered yes to all three of the above questions. Please see our Cosmetics Companies webpage for more information. 

2. Which products and which ingredients must be reported?
Any cosmetic product sold in California after January 1, 2007, which contains an ingredient known or suspected of causing cancer or reproductive harm to humans must be reported. 

More information on this topic can be found on our Cosmetic Companies webpage, including the following information sheets:

3. How does a company submit a product / ingredient to the California Safe Cosmetics Program?
Cosmetics companies should report electronically using the California Safe Cosmetics Program online reporting system.  Both the online reporting system and instructions detailing the submission process are available on our Cosmetics Companies webpage.   

4. How do I update my company’s information in your online reporting system?
You can edit company contact information, submitter information or a cosmetic firm’s profile online. 

To edit your company's information in the online reporting system:

  1. Log in to your account.
  2. Click the “Update company information” link.
  3. Make the desired changes.
  4. Provide an electronic signature and hit “Submit” to override your original entry.

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5. Can changes be made to a product after it has been submitted?
Yes, you can edit your submissions online.  Most elements of a product submission can be edited, with the notable exceptions of the Chemical Name and CAS#.

To edit a product entry:

  1. Log in to your account.
  2. Click the “Add/Update Products” link.
  3. Find the entry in question from your submitted product list, and click on the “Edit” button to access your submission.
  4. Click through the submission, making the desired changes to each screen. NOTE: Hitting the “Next” button at the bottom of each page saves the data on that page.  Any changes made to a page will overwrite existing data when you hit “Next”.
  5. Provide an electronic signature on the Signature Page and hit “Submit” to create a record of who made the changes to the record in question. 

6. Can I remove a chemical from a previously-submitted product?
Yes, you can remove a chemical ingredient from a product IF that product has been reformulated and no longer contains the chemical in question. Follow the instructions provided for editing a submission (see above). Use the “Remove” button instead of the “Edit” button to make this change.


7.  I received an error message while submitting to the database.  What happened and what should I do?
The most common reason for receiving an error message while submitting data is that you have been timed out of your account. This security measure occurs after 20 minutes of inactivity.  Hitting the “Next” button at the bottom of each page saves the data on that page, so you should only have lost information on the screen you were viewing when you were timed out. 

If you get an error message, try the following:

  1. Quit your browser completely.
  2. Relaunch your browser and re-log in to your account.
  3. Click the “Add/Update Products” link.
  4. Find the entry in question from your submitted product list, and click on the “Edit” button to access your submission. Click through the submission screens using the Next button, reviewing your partially-entered data and filling in any remaining fields.
  5. Provide an electronic signature and hit the “Submit” button on the submission page to complete the online submission for this product.

If the above steps do not resolve your problem, contact us at: cosmetic@cdph.ca.gov. Include both the error message you received and a detailed description of what you were doing when you received the error in the body of your email.

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Last modified on: 2/23/2017 4:25 PM