Office of AIDS - HIV Care Program

Service Delivery Plans

Service Delivery Plans provide a “road map” for the development of a system of care and a blueprint for the complex decisions that must be made about planning, developing, and delivering comprehensive HIV services in your communities.  The HIV Care Program (HCP) requires that contractors in Direct Service Areas develop three-year Service Delivery Plans.

As outlined in Management Memorandum No. 10-02 (PDF), it is now time for contractors to update these Service Delivery Plans for the next contract period.  Contractors are solely responsible for the completion of the Service Delivery Plans.  Contractors are required to gather community input and consult with service providers when updating the Service Delivery Plans.

The guidelines for completing the Service Delivery Plan are posted below.  If you have any questions or require technical assistance, please contact your HCP Operations Advisors (PDF).

Service Delivery Plan Materials

• Service Delivery Plan Guidelines (PDF)
• Forms
  Description of Needs Assessment Summary (Word)
  Resource Inventory (Word)
  Priority Setting and Resource Allocation (Word)
  Service Delivery Description (Word)
  Goals and Objectives (Word)
  Effective Measure (Word)
  Narrative Report (Word)
• Reference Manuals 
  HIV Care Program (HCP) Administrative Manual - (This manual is undergoing revision.  Please contact your Care Operations Advisor for HCP-specific information)
  Ryan White CARE Act Needs Assessment Guide (PDF, 1.2MB)
  Ryan White CARE Act Title II Manual (See Section VIII, Chapter 1 and 2) (PDF, 7.6MB)

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