Office of AIDS - ARIES

Frequently Asked Questions - Page 2

3. How does client privacy and data sharing work?
   When a client signs the appropriate consent forms, ARIES will permit sharing of parts of the client data.  The benefits to the client are:

they need to register only once (and periodically verify eligibility in only one place);

they need only one letter of diagnosis;

quicker access to services referrals for additional services are easier; and 

they receive better care since case managers and other service providers have a better overall picture of the services provided. 
 

The benefits to service providers are:

better global picture of the services provided to a client, both historically from this agency and from other agencies;

easier to track client outcomes and effectiveness of treatment alternatives;

easier to plan and organize to better serve existing clients or reach out to new clients;

elimination of data entry for referrals or repeat visits;

better data quality and unduplication of clients; and

simplified reporting.                                                                      

4. How does ARIES control user access?
   ARIES requires strong two-factor authentication of users.  The first factor is a login identification and password, with forced periodic changes to the password.  The second factor is a client digital certificate issued by the administrator.  Also, ARIES is divided into four functional applications and each requires a separate digital certificate.

5. If a client's insurance coverage is renewed or extended, should I edit the existing record and change the dates?
   
   No.  Instead, you should enter a new record, and place the new coverage dates in the new record. The ARIES insurance screen should represent a history of the client's insurance coverage.  If you edit the existing record and overwrite the old dates, you will loose the history of past insurance coverage.  This is especially important for the CARE Act Data Report (CADR), since it requires each client's insurance status to be identified as of the end of the end of CADR reporting period.  If you change the starting date on an insurance record, CADR may not be able to identify the client's insurance status at the end of the previous year, and the client would be reported in the Unknown insurance category.
   

Frequently Asked Questions - Page 1 

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