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Drinking Water Notification Levels

Last Update: December 14, 2007

Notification levels are health-based advisory levels established by CDPH for chemicals in drinking water that lack maximum contaminant levels (MCLs).  When chemicals are found at concentrations greater than their notification levels, certain requirements and recommendations apply. The level at which CDPH recommends removal of a drinking water source from service is called the "response level."

Since the early 1980s, notification levels (known as "action levels" through 2004) for 93 contaminants have been established.  Of those, 39 have gone through the formal regulatory process and now have MCLS; 25 are archived (PDF)Opens new browser window., though available for use, if needed; and 29 currently are on the list of notification levels (PDF)Opens new browser window..

Statutory Requirements

State law (Health & Safety Code §116455) (PDF)Opens new browser window.requires timely notification of the local governing bodies (e.g., city council, county board of supervisors, or both) by drinking water systems whenever a notification level is exceeded in a drinking water source.  

Recommendations from CDPH

If a chemical concentration is greater than its notification level in drinking water that is provided to consumers, CDPH recommends that the utility inform its customers and consumers about the presence of the chemical, and about health concerns associated with exposure to it.  To provide consumer notice, the utility may want to consider using its annual Consumer Confidence Report, a separate mailing, or other method.

Source Removal (Response Level)

If a chemical is present in drinking water that is provided to consumers at concentrations considerably greater than the notification level, CDPH recommends that the drinking water system take the source out of service. 

The level prompting a recommendation for source removal is the "response level" of Health and Safety Code §116455, and depends upon the toxicological endpoint that is the basis for the notification level (PDF)Opens new browser window.. For chemicals with a non-cancer toxicological endpoint, this recommendation occurs at 10 times the notification level.  

For five chemicals considered to pose a cancer risk—1,4-dioxane, RDX, TBA, 1,2,3-TCP and TNT—this recommendation occurs at 100 times the notification level. For the nitrosamines NDEA, NDMA, and NDPA—also considered carcinogenic—this recommendation occurs at 10, 30, and 50 times the notification level, respectively.

Additional Notification When Water Is Served above the Response Level: 

When a drinking water system does not take a source out of service despite the presence of a contaminant in drinking water at a level confirmed to be greater than the response level, CDPH recommends the following:

  • Notification of the local governing body (i.e., city council or board of supervisors, or both) that indicates water is being provided that exceeds the chemical’s response level, and the reason for the continued use of the source.
  • Notification of the water system’s customers and other water consumers that the contaminant is present in their drinking water at a concentration greater than its response level, the level at which source removal is recommended by CDPH, and the reason for the continued use of the source.
  • Whenever such a public "right-to-know" notice occurs, it should be provided to customers and to the water-consuming population in the affected area that would not directly receive such information, including renters, workers and students.
  • Notification should be provided directly to consumers, for example by posted notices, hand-delivered notices, and water bill inserts.
  • A press release from the water system should also be issued to the local media.
  • Thereafter, CDPH recommends the following:  (1) Monthly sampling and analysis of the drinking water supply for as long as the contaminant exceeds its response level, and quarterly sampling for 12 months, should the concentration drop below the response level. (2) Quarterly notification of the water system’s customers and other water consumers for as long as the contaminant is present at a concentration greater than its response level, using the methods described above.

    NOTE:  Should the water system refuse to provide additional consumer notification, CDPH may provide that notification.

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