Important Notice To Grocers / Vendors
WIC Emergency Notification System Replacement Testing and Implementation – Week of August 3, 2015
On August 4, 2015, the CDPH Women, Infants and Children (WIC) Division implemented replacement mass emergency notification system, Everbridge, Inc. WIC will continue to update contact information received from local WIC agencies and approximate 4,500 WIC vendors used to notify users when the WIC management information systems, ISIS, VWIX, and/or WIX experience unplanned outages.
• If you are a WIC Vendor and would like to update your contact information, please call (855) WIC-STOR or (855) 942-7867.
• If you are a WIC Local Agency with updated information, please call (916) 928-8806.
If you are experiencing a problem in any of these systems, please call the WIC Technical Support Help Desk at 1-800-224-7472.
Changes to the California WIC Program
On September 29, 2012 the Governor's Office signed Assembly Bill 2322 into law affecting the California Supplemental Nutrition Program for Women, Infants, and Children (WIC) Program which took effect immediately.
For more information, please read Regulatory Alert 2012-01.
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VWIX Downtime Schedule for 2015
The VWIX downtime period is EVERY Monday from 12:01 a.m. to 4:00 a.m. During the downtime period vendors will be prevented from accessing the VWIX system and disconnect vendors currently in the system when the downtime period begins. It is suggested that vendors who need to access VWIX do so and log off by 11:45 p.m. the day before. Vendors submitting FTP’s during the downtime period must verify in the Status of Submissions after the downtime period is complete to ensure their FTP files were accepted and resubmit their FTP files if they are not found.
VWIX Downtime Calendar for 2015 (PDF)
Moratorium on Accepting New Vendor Location Applications Has Been Updated (Effective September 15, 2014)
Please see the Vendor Alerts below for details on the vendor location application moratorium:
Vendor Alert 2014-14 (PDF)- Notice of Phase 2 to Lift the Vendor Moratorium
Vendor Alert 2014-08 (PDF)- Notice of Phase 1 to Lift the Vendor Moratorium
Vendor Alert 2012-04 (PDF)- Moratorium on Accepting New Vendor Store Applications Will Continue Until Further Notice
Vendor Alert 2011-01 (PDF)- Moratorium on Accepting New Vendor Location Applications Effective April 6, 2011
Contact the Vendor Management Branch by phone at (855) WIC-STOR or (855) 942-7867 or by email at: WICVENDORINFO@cdph.ca.gov