Civil Rights Training
Civil Rights training meets federal and state requirements for all WIC staff to receive this training once every twelve months. This training uses interactive activities to provide an engaging and thought provoking look at how we interact with participants and coworkers. The training covers minimally required subject areas on 1) collection and use of data, 2) effective public notification systems, 3) complaint procedures, 4) compliance review techniques, 5) resolution of noncompliance, 6) requirements for reasonable accommodation of persons with disabilities, 7) requirements for language assistance, 8) conflict resolution, and 9) customer service. For more information, refer to Civil Rights Instruction 113-1 on the Food and Nutrition Service website and California Code of Regulations 22 CCR 22 CCR § 40693.
This training is primarily being offered on a quarterly basis at various Regional Training Centers throughout the state. For dates, locations and registration information click on the Regional Training Registration Form. If the scheduled regional trainings do not meet your agency’s preference, please click on the Individual/Combined Local Agency Training Request Form for details on how to request an individualized training for your agency.