Contact the Licensing and Certification Program
Health care facilities in California are licensed, regulated, inspected, and/or certified by a number of public and private agencies at the state and federal levels, including the California Department of Public Health (CDPH) Licensing and Certification program (L&C) and the U.S. Department of Health and Human Services’ Centers for Medicare and Medicaid Services (CMS). L&C also oversees the certification of Nurse Assistants, Home Health Aides, Hemodialysis Technicians, and the licensing of Nursing Home Administrators.
Questions about the Licensing & Certification program should be directed to the phone numbers and address listed below.
- Specific questions regarding the Licensing & Certification program: (916) 552-8700 or Toll Free (800) 236-9747
- California Department of Public Health
Licensing and Certification
P.O. Box 997377, MS 3000
Sacramento, California 95899-7377
For general questions about the California Department of Public Health, please refer to the information on the Department’s “Contact Us” page at: http://www.cdph.ca.gov/services/contact/Pages/default.aspx
For assistance contacting other California state agencies (DMV, etc.), please go to http://www.ca.gov/Contact.html.
If you have questions regarding the status of your facility license application please contact either the Centralized Applications Unit (CAU) or the appropriate District Office.
Facility Related Policy Questions
If you have any policy questions relating to facility licensure or certification, please send an email to:
To better facilitate our response, please include your name, the facility type and any relevant information related to your inquiry.
| Bakersfield: (866) 222-1903
|| San Bernardino: (800) 344-2896|
| Chico: (800) 554-0350
|| San Diego (North): (800) 824-0613|
| East Bay: (866) 247-9100
|| San Diego (South): (866) 706-0759|
| Fresno: (800) 554-0351
|| San Francisco: (800) 554-0353|
| Los Angeles: (800) 228-1019
|| San Jose: (800) 554-0348|
| Orange County: (800) 228-5234
|| Santa Rosa: (866) 784-0703|
| Riverside: (888) 354-9203
|| Ventura: (800) 547-8267|
| Sacramento: (800) 554-0354
Aide and Technician Certification
or to lodge a complaint, contact the Aide and Technician Certification Section (ATCS), CNA/HHA/CHT Certification Unit.
Phone center hours are: 9:00 am - 12:00 pm and 1:00 pm - 4:00 pm. For information regarding the certification status of other provider types
please click here
to obtain the correct phone number.
(916) 327-2445 Main Number: Automated menu - during the prompt message, press 1 and 6 to speak to a CNA representative
(916) 552-8811 Message Center: Leave a voicemail and your call will be returned promptly
(916) 492-8232 Complaints
(916) 552-8785 Fax number
ATCS, Certification Unit
P.O. Box 997416, MS 3301
Sacramento, CA 95899-7377
If you are looking for a CDPH office phone number other than L&C, click here
for a listing of the most requested phone numbers.