Health Facilities Consumer Information System (HFCIS)
The Health Facilities Consumer Information System (HFCIS) website provides health care consumers and the general public with information about licensed long-term care facilities and hospitals throughout California. You can locate a facility in the area of choice by entering a zip code, city, or county which will then detail the location with a map of the surrounding area.
The website provides profile information for each facility such as ownership, certification status, performance history including complaints, entity reported incidents, state enforcement actions, and survey deficiencies.
HFCIS also provides an option to submit a complaint regarding a specific facility. The complaint will be forwarded to the appropriate Licensing and Certification District Office for investigation.
Included in HFCIS are links to governmental, advocates, and provider organizations.